What We Collect and Why
When you open an account with us, we collect identity details — your name, phone number, email address and date of birth — to verify who you are and prevent misuse. If you deposit or withdraw through bKash, Nagad or Rocket, we record transaction references, amounts
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and timestamps so we can match wallet movements to your account balance accurately. We also collect device information: your phone model, operating system version, browser type and IP address. This helps us detect unusual login attempts and keep your session secure. Cookies and similar local-storage tokens
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let our site remember your language preference, keep you logged in across tabs, and measure which pages load slowly so we can fix them. We do not sell your personal data to third parties for their own marketing. We share information only where it is necessary
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— with payment processors to complete your bKash, Nagad or Rocket transfers, with identity-verification partners to confirm your documents, and with legal authorities if required by applicable law in your jurisdiction. Availability of our services depends on local law and eligible regions, and we process data
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accordingly. You can request a copy of your stored data or ask for deletion by contacting our support channels described below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.